If someone offered to trade you a dollar for a quarter, would you accept the trade? You would probably back up a truck to haul away your good fortune. For businesses using hand-written time cards to track their employees’ time, Chronotek has such a deal.  Our industry leading telephone timekeeping system, with over 15 years of proven excellence, can save these businesses between 2-6% on their largest capital outlay, payroll (savings averages according to the American Payroll Association).

Times are tight and you may think that you can’t afford to implement a telephone timekeeping system. Our clients have shifted that thinking – and they are getting ahead of their competition!  Our system is not a cost; it is an investment – with benefits.  We don’t pay you to use Chronotek, but it seems that way.  The return on investment is only part of the savings. When you manage your employees more effectively you give better service to your customer.  Chronotek provides a good return on your investment and a comprehensive employee management tool.

The following chart illustrates how Chronotek saves people money by capturing accurate time…  no padding on Chronotek time cards.   We estimated 20 employees working a 6 hour, 5 day work week, with 2 clock in/outs a day.  Employees would make 870 calls a month costing $129, with a possible savings of $707 a month (4% of payroll less cost of system). 

Check out the pricing calculator for your estimated savings.

An investment with benefits…  Save time by not having to collect and process manual time cards…  Run payroll reports with accurate time cards…  Receive alerts when employees do not show for jobs…  Prevent buddy punching with Random Voice Verification…  Send voice messages your employees must listen to.  

Put another way, approximately every $1.25 invested in Chronotek could yield a return of $7.  Can you afford to wait any longer?   Save money, work smarter and stay ahead of your competition by implementing proven technology.  Get your truck and we will load up your savings!

We are excited to announce a fun new feature for our readers- Chronotek Telephone Timekeeping readers can now visit the blog (chronotek.wordpress.com) from their iPads to get a beautiful, magazine-like experience tailored specifically to the iPad (and other touch enabled devices).

We hope this simple change will make the reading experience that much more enjoyable for those of you following our blog from the iPad.

Have any comments or feedback on the new design? Feel free to let us know in the comments!

Turnover,  late to the job, no-shows… What drives these people?  As employers, it can be difficult to know how to best relate to and understand employees.  Understanding is especially crucial in service  industries because employees are often your company’s greatest asset- your employees do reflect your company!  Having a responsive and motivated workforce can make the difference between a successful company, and one that struggles with high turnover and low quality output.

So what does “Scratch Beginnings” have to say about these issues? As we continue to get great feedback and discussion on the book, we hear how employers like you are enlightened by the author’s depiction of the workplace – about the motivation of employees, their challenges and struggles – especially those working in difficult jobs or situations.  Here are a few of the valuable lessons we have identified so far:

 

-The Power Of A Fast Payday.  In the book, Adam talked about how he, along with many of his peers, sought out jobs that paid as soon as possible.  In his case, this meant taking some jobs with a temporary employment agency that paid less than was otherwise available, but came with the promise of cash at the end of each day. For many workers struggling to live paycheck to paycheck, a prompt and reliable payday may be the best motivator. Some Chronotek customers choose to pay on a weekly basis, as a gesture of support for their workers and, ultimately, a way to minimize turnover.

-The “Weakest Link” Effect.  Adam experienced firsthand how important it was to maintain a strong team dynamic.  He had a good relationship with strong coworkers like Derrick, who encouraged him to learn and work as fast and effectively as possible.  At the same time, other coworkers had the opposite effect.  Poorly performing team members had a frustrating effect on the rest of the group, and often had a strong negative impact on the company.  As employers, its important to remember that weak employees can actively sabotage your attempts to build a great, efficient team.

-Respect Pays.  The hourly workers depicted in Scratch Beginnings were all struggling to keep their lives on track and move up in society.  These employees were used to being treated badly, and had been burned by employers in the past.  The universal lesson for employers looking to attract and retain good workers: respect your employees.  Its a simple rule that often gets overlooked, but simple gestures like a small bonus for a job well done can go far.

What other lessons did you learn from the story of “Scratch Beginnings”?  We’d love to hear about it in the comments.  If you haven’t had the chance to read the story yet, you can request your free copy here.

One of the best parts of working with business owners and entrepreneurs is hearing their personal story of living the American Dream.  It is always inspiring to hear from Chronotek customers who have built incredible companies from simple beginnings.   In our previous post, we got the chance to interview Adam Shepard, author of the book Scratch Beginnings.  You can check out the whole interview in this Post.  If any of our Chronotek clients would like an opportunity to read Adam’s book, we would like to send you a copy, free of charge. Maybe, in return you could tell us how you think your life is in your own hands. Can attitude and perseverance change any situation? Did you ever get a do-over?  How have you lived the American Dream?

If you would like your free copy please email Chronotek at quinten@chronotek.net – include your name, your business, and full mailing address.  We’d also love for you to tell us a little about how you have lived the American Dream.  In his book Adam discovered so much about himself- it truly is the journey that makes the masterpiece what it is. What is your story?

We recently had the chance to sit down with one of the Chronotek Team’s favorite authors, Adam Shepard.  Adam’s story of his decision to live out the true American Dream is a truly extraordinary journey.  We chatted with him on a few topics ranging from the details of his book, to how he would find “A” players for his own business.

Give us a little background on your project. What made you want to write this book? What exactly were the “rules” and goals of the project?

The summer after my freshman year of college, I read a book called Nickel and Dimed, which is the story of how Barbara Ehrenreich basically went out to show that the American Dream is dead. I resented her attitude (as well-written as her book was) and decided that I wanted to live a social experiment of my own to see if there was any vitality to the American Dream.

I put everything on hold while I finished college and went to play professional basketball overseas. My hoops career in Germany lasted about 30 hours or so—I shot 2-for-29 from the field on the first day of practice—and when they sent me home, I reasoned that the best thing for me to do was live this project I had been delaying. The premise of the project was for me to start in a random city with $25, a sleeping bag, and the clothes on my back (read more in the Introduction), and see if, in one year, I could have $2500, a car, and a furnished apartment. To me, that was the idea of living the American Dream.

What city did you choose?

Charleston, SC

How did you go about selecting Charleston?

I had 12 southeastern cities in a hat (Mobile, Tampa, Fort Lauderdale, Savannah, Nashville, Columbia, various cities in Virginia, among others), and the idea was that I would pick one out on Monday and hop a train on Tuesday.

What was your initial experience?

I got anxious very quickly. I didn’t have a plan or a route to cover. And I certainly didn’t plan on arriving in the dilapidated neighborhood that I did. It was a very naïve experience, and the first chapter shows how grossly unprepared I was.

What was it like trying to break into the job market from your starting point at the homeless shelter?

Challenging. I had a vision on how I thought this was going to turn out and it didn’t go the way I intended at all.

I’ll tell you what was interesting. After ten days or so, I didn’t have a job, and I was complaining one night about the job market and this and that. There was this one guy at the shelter where I was staying—Phil Coleman—who chimed in and told me what he thought about my little plight.  His pitch to me (and anyone who was listening) was very matter-of-fact: if you want a job, you have to take control and get out there and get after it.  Every time I speak to a high school or college or association or corporation, I always read the excerpt about Phil’s appeal to me.

A lot of people have made a difference in my life. Steve Reibstein, a golfing buddy of a friend of mine, made a connection for me to get published. Phil Coleman, a homeless dude, lit a match under my butt that got me a job. You never know who is going to make a difference in your life.

When you had setbacks, how did you get back on track?

That was the ultimate challenge. I broke my toe. I got sick. I got into a vicious fight, and I don’t think I got in a single blow. But every time I hit a roadblock, I just figured, “Hell, it could be worse,” and that helped me to remember what I was doing in Charleston in the first place, that I had a goal and that nothing was going to get in my way.

What were the most valuable lessons you learned from the other working class individuals around you?

It was fascinating, most of all, for me to see the work ethic represented by my peers at the moving company where I ended up working for the duration of my time in Charleston. Some guys were sluggish and whiny and would come into work a few minutes late with their shirts untucked. Other guys came in with a mission. Derrick, for example, was the hardest working guy I’ve ever met in my life. Think about it: he wasn’t born and held to the moon and determined to one day be a mover in his life, but now, here he is, and he has plotted that he is going to be the best mover on the planet, regardless of his height or strength or athleticism.

Some attitudes differed from others, and that, I discovered, was the dividing factor between someone who was “making it” and someone who wasn’t.

What was your interaction like with the people you worked for? What did you do to find value and fulfillment in such difficult physical work?

The interaction with my coworkers was mixed: some people liked me; some didn’t. Derrick, thankfully, didn’t care that I was goofy with my floppy hair and daisy duke shorts. All he cared about was the fact that I worked hard and kept my mouth shut, and, thankfully, he took me under his wing.

The management of the company was happy to have me on the team because I didn’t create confrontation and I was accountable. They knew that I would be to work on time, that I would work hard, and that I would take responsibility when I rammed a dresser into a wall. Their only concern (sometimes, to their detriment) was the bottom line.

Finding value in physical work has always been easy for me. Growing up, I looked over a freshly-cut lawn, and, regardless of how much I got paid for it, I felt satisfaction in knowing that it looked (and smelled) better as a result of the work I put in. Moving furniture brought the same feeling. Unloading a full truck and placing furniture into an empty house, as grueling as it was, became one of my top three or four most fulfilling, joyous accomplishments. Seriously. When you walk through a freshly furnished house and think, “I did that,” there is a special feeling.

You spent quite a bit of time analyzing how other people around you worked and lived their lives. What did you find to be the most common distinguishing factor between those who succeeded and those who failed?

As I said, attitude was the separation. Good things are going to happen to us; bad things are going to happen to us. The only thing we can control is how we react to both the good and the bad. Are we resilient? Do we capitalize on the good and deal properly with the bad?

Put yourself in the shoes of Curtis at Fast Company, or anyone else making the decision to hire someone like you. What would you do to identify and attract “A” players like you or Derrick (While avoiding potential “problem” hires)?

I just finished reading the book Click. There is a lot to be said about initial, gut feel for a person, whether it is professional, social, romantic, or otherwise. Curtis pulled my application out of 65-80 other applications because he knew that he could count on me just based on what I was telling him. I’m not going to pretend to step into the shoes of an HR manager, but I think it’s not so difficult to acknowledge your visceral feeling, that this person sitting across from you is going to do good things for your company or not.


To learn more about Adam’s story, visit his website.

This first week is a great time to take a fresh look at projects and goals to really get the ball rolling for the New Year. We at Chronotek are no exception as we are excited to announce some valuable changes to the Mobile CHRONOTEK  site accessible on your smart phones.

Administrators can select ‘view options’ for even more precise control over what other users have access to on the mobile site. Users can be allowed to see any combination of: no shows, late employees, employee status, call log, or overtime information. This can ensure that supervisors have access to the specific data they need to do their job from the field.

Mobile CHRONOTEK  is accessed with the same credentials as your ChronotekVersion 2 login. After setting up logins for other users you can simply email the credentials to them from that same setup page.   If you have any questions about how to implement these new options, our support staff is always happy to help!

This is part 3 of our Chronoblog series on saving money with Chronotek.  Part 2 is Saving On Payroll Administration, and Part 1 is saving by Paying Actual Time.

For part 3, we are going to discuss an important, but often overlooked way that companies can save money with Chronotek.  All the different ways that Chronotek enhances company communication can be a “hidden saving” by preventing costly issues before they arise.

Its every business owner’s worst nightmare: an angry customer calls complaining about a job that was done late, or perhaps not at all.  At the very least thats a lost cleaning or job, but often such mistakes lead to the loss of entire accounts.  This is exactly the type of costly mistake that is difficult to fix after the fact, but can be easily prevented by using Chronotek’s no show alert feature.  How does this work?  Supervisors can use Chronotek’s easy setup to create alerts for employees at critical jobsites.  If an employee is running late, the supervisor receives a simple text or email alert informing them that the employee has not shown up to work.  The supervisor is then able to react and respond to the situation before it becomes a problem for the business.

Another similarly valuable feature is the ability to leave voicemails for employees to hear prior to clocking in.  If a customer calls one afternoon with a specific request for that night’s cleaning, a supervisor can leave a concise message for all employees to hear before clocking in.  This enhanced communication allows a higher level of customer service: the key to long term customer retention, and valuable referral business.

You spend enough money, time, and effort winning customers in the first place- improve customer retention and satisfaction with Chronotek’s no-show alerts and voicemail features.  Improved company communication is just one of the ways you can save money using the Chronotek system.

This is part two of our Chronoblog series on different ways that Chronotek helps you save money.  Part one of the series, on saving money by paying actual time, can be viewed here.

 

In addition to saving money by paying actual time worked, Chronotek users often experience enormous savings on the other end of payroll processing.  One of the biggest “hidden costs” of using hand written or paper time sheets is in the value of the time it takes to administer them.  Staff can spend hours every week  handing out, collecting, and then painstakingly entering hours into the computer for processing.  If an error is made in entering the data, fixing that can be costly and time consuming, in addition to exposing your company to the threat of costly legal action.

 

Chronotek cures this headache by automating the most difficult parts of these tasks.  Timecard data is automatically collected and can be easily exported with just a couple easy clicks.  Chronotek integrates with ADP, Paychex, and supports standardized FTP exports.  You can rest assured that the data is accurate and verifiable, with no potential for errors from manually entering such critical data.

 

As any business owner knows, time is money.  Saving valuable employee time by automating painstaking payroll processes can be a major step towards running a more efficient business.  Additionally, the headaches and indirect costs can have big effects on company morale- and on the long term bottom line.

We admit it- over at Chronotek we love to save money.  In these tough economic times, who doesn’t?  But most importantly, we love to pass our money saving tips on to our customers.  Now, this doesn’t mean we go around clipping coupons and sending them to all our customers (besides, coupons have expiration dates and Chronotek savings keep on giving.) What it does mean is that we love telling people about how Chronotek can actually save money for your business, every month!  There are many different ways that Chronotek does this, so for part 1 of this series I will focus on just one of them:  Paying “Actual Time” worked.

What many business owners who use hand written timecards or other outdated methods don’t realize is that they are paying much more on their payroll than the actual time their employees are working.  Imagine if every 2 weeks, you paid each employee to sit on the couch and watch an entire football game?  That would be ludicrous (and expensive!) right?

Well that is essentially what happens when employees pad their hand written timecards- just a few minutes tacked onto every shift can add up to big bucks in the long run! Chronotek cures this headache by ensuring that employees can only clock in and out when they are actually on location at the jobsite.

Just how big can the savings be from this simple change?  Our studies indicate that companies can save up to 6% of their total payroll expenses just by using Chronotek.  We even created a handy pricing calculator to help you figure out your savings!  How do we calculate this information?  When you pay an employee just $7.50 an hour it equals 12.5 cents per minute (which is the cost of a clock-in or out using Chronotek).  So when an employee actually clocks in at 8:01 (rather than writing 8:00 on a timecard) you have already paid for Chronotek.  When the big savings come is when they clock in at 8:02, 8:05, or even 8:20!

Paying “Actual Time” is just one of the ways Chronotek is a great money saver for your business.  In that way, I guess we are a little bit like a coupon: A coupon to make your company a lean, mean, payroll saving machine.

KEEP THIS COUPON

Image by striatic via Flickr

We are happy to announce that Chronotek is now a featured app on Getapp.com’s Business Software directory.  GetApp is one of the premier directories of web tools for businesses, and we are proud to be featured in such an excellent resource for businesses.

If you aren’t yet a Chronotek user, you may view our profile here for more information.

Already use Chronotek?  We would love for you to leave a review on our profile!  Either click here to go directly to the profile, or click on the button below to go to the main GetApp site.  From there you can search for “Chronotek” and view our profile!

Business Software

Follow

Get every new post delivered to your Inbox.